Temporary sofas and no paint: supply chain issues lurk for new owners


Brian Easterby recently moved from Toronto and has been successful in securing a home in a competitive market, but now he cannot paint his walls the color he wants and cannot get effective windows in time for them. ‘winter.

“I think for every new homeowner, you have ideas on what you want to do with your new home and you have a vision,” said Easterby, a 32-year-old construction inspector who bought a home in Kingston. , Ontario. end of July. “But we continue to meet suppliers who don’t have the product. “

He said he was recently shopping from a retailer that sells Sherwin-Williams Co. paints and was told he was unable to provide samples to take home and test because there are currently not enough raw products available for sampling.

The U.S. paint maker said global supply chain issues, increased demand for home renovations during the COVID-19 pandemic, as well as recent storms in the United States are all factors hampering the flow of ‘transport of their products to the market.

“More recently, Hurricane Ida hit chemical facilities in Louisiana, putting additional pressure on the supply chain and the availability of raw materials,” said Julie Young, vice president of global corporate communications at Sherwin -Williams, in a statement to BNN Bloomberg. “The rate at which capacity returns online and the offering becomes more robust remains uncertain.”

After purchasing an older home, Easterby was also keen to retrofit his windows to make them more energy efficient, but local installation companies are too late to fit his schedule, he said.

“After getting a quote in September, we were getting installation dates until May of next year,” Easterby said.

BNN Bloomberg also heard from several homeowners in Toronto who were being cited of similar delays by window installation companies.


Windows and paint may be some of the first things a new homeowner needs to tackle, but once those projects are done, it’s time to outfit and design that home. It was not easy either.

“There has been a huge increase in the number of people looking to renovate and improve their homes or turn rooms into offices. Said Isabelle Boba, founder of Lux Designs, a Toronto-based interior design company.

“At the start of the pandemic, we were struggling with it [supply chain issues], but then as a team we started sourcing more locally, in Canada, because there were so many unknowns with product coming from the United States.

In many cases, she said, goods from suppliers in the United States were either out of stock or products were stuck at the border for weeks.

“We had customers waiting for a sofa from the States, for example, so we had to buy a few locally made sofas to give people temporary sofas, just to have something to sit on,” he said. she declared.

Boba said Lux, which caters to a more upscale clientele, always caters to homeowners’ needs on time, but if a client is picky and wants something specific, they’ll have to wait.

In addition to the delays in obtaining the products, Boba said that the increase in costs and prices from suppliers is, unfortunately, passed on to the customer.

An unspecified US supplier that Lux has worked with for years recently warned the design company that it now applies a 23 percent freight charge on any product shipped to Canada.

“Other suppliers have made it very complicated, because they say that certain items, depending on where they come from, will have different supplements,” she said. “It’s very confusing for designers because we don’t know where the supplier is sourcing from and now we have to look at the country of origin.

She trained her staff to be in advance of potential delays when consulting clients for the first time, but said they were ultimately very understanding. Nonetheless, she advised potential customers to buy locally whenever possible and be patient.

Any owner would do well to follow this advice. A recent poll by RATESDOTCA and BNN Bloomberg indicated that nearly half of all Canadians renovate or plan to renovate in the near future, and they don’t want to take on more debt to get the job done.

Easterby is looking on the bright side and said these issues with equipment at his new home have been a good excuse to roll up his sleeves, while also saving money.

“One of the advantages of the shortage is that I took more responsibility for researching how I can do things more economically, where I don’t need to hire a third party to do the job, and I have also been looking for cheaper ways to source materials.

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